Terms of Service

1. Agreement to Terms

By using the Services, you agree to these Terms and our Privacy Policy. If you use the Services for an organization, you represent authority to bind it.

2. Services; Beta & AI Output

Our AI-native platform and APIs may include Beta features provided "AS IS" and may produce inaccurate outputs. We do not provide professional advice; you must validate outputs.

3. Accounts & Eligibility

You must be 18+, provide accurate information, safeguard credentials, and notify us of unauthorized use. We may require MFA.

4. Customer Content

You retain ownership of content you submit. You grant us a license to host, process, transmit, and display Customer Content solely to provide, secure, and improve the Services (including safety/abuse prevention). You represent you have necessary rights and lawful bases.

5. Acceptable Use

You will not:

• violate laws (including IP, privacy, export/sanctions)
• upload malware or interfere with security
• reverse engineer except as permitted by law
• scrape/benchmark or train competing models with outputs without written consent
• bypass limits
• submit personal data without lawful basis/consent where required
• use outputs to generate illegal, malicious, deceptive, or regulated content in violation of sectoral rules

6. Usage Limits; Changes

We may set/modify quotas, rate limits, and features to maintain security and compliance.

7. Third-Party Services

Enabling integrations is subject to third-party terms; we are not responsible for those services.

8. Fees & Taxes

Paid plans are billed per order; amounts are non-refundable except as stated. You are responsible for taxes (excluding our income taxes). Late amounts may accrue interest at 1.5% per month or the legal maximum.

9. Intellectual Property

We and our licensors own the Services, software, models, and marks. Except for the limited rights granted, no rights are conveyed. Feedback may be used by us without restriction.

10. Confidentiality

Each party will protect the other's Confidential Information and use it only as necessary to perform under these Terms.

11. Data Protection

Personal data processing is governed by our Privacy Policy and, where applicable, our DPA (including SCCs/transfer addenda). You will provide notices/consents required by law (e.g., Qatar marketing consent) and ensure lawful cross-border transfers where you are the controller.

12. Warranties; Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND.

13. Indemnification

You will defend and indemnify us against third-party claims arising from your Customer Content, your use in violation of law/Terms, or breach of Sections 5 or 11.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS/REVENUE/GOODWILL. OUR AGGREGATE LIABILITY IN ANY 12-MONTH PERIOD IS LIMITED TO FEES PAID FOR THE SERVICES IN THAT PERIOD, OR US$10,000 IF NO FEES WERE PAID.

15. Suspension & Termination

We may suspend/terminate for security risks, suspected unlawful activity, non-payment, or material breach. Either party may terminate for convenience on 30 days' notice (for monthly plans) or at term end. Upon termination, we will provide a reasonable export of Customer Content on request within 30 days and then delete or de-identify subject to backups and legal holds.

16. Export Controls & Sanctions

You represent you and your end users are not restricted parties and will not use the Services in embargoed jurisdictions or for prohibited end uses.

17. Government Use

Government end users obtain only the rights set forth herein.

18. Governing Law; Dispute Resolution

Pennsylvania law governs (conflicts rules disclaimed), with mandatory consumer protections of a consumer's habitual residence preserved. Disputes will be resolved by confidential, binding arbitration (AAA Commercial Rules), seat Philadelphia, language English. Class actions are waived. Either party may seek injunctive relief for IP or confidentiality breaches. Consumer carve-outs apply where mandatory law prohibits arbitration/class waivers (e.g., EU consumers may use local courts/ADR).

19. Regional Terms

20. Changes

We may modify these Terms with reasonable notice for material changes. Continued use after effectiveness constitutes acceptance.

21. Miscellaneous

Assignment, force majeure, severability, waiver (written), entire agreement (including order forms, DPA, and referenced policies).

Notices to us: agent@peregrinex.ai and 308 N Fairfield Rd, Devon, PA 19333, USA.